The Irish Blue Cross Statement on Covid-19

The Irish Blue Cross Statement on Covid 19

Due to COVID 19 government restrictions our operations have changed significantly.

Unfortunately, due to Covid 19 The Blue Cross has had to take the difficult decision to temporarily suspend taking on new clients.

The charities resources and services are already extremely stretched due to the global pandemic, and we are working around the clock to treat the near 40,000 (39,202) patients already on our files. Full statement can be found here.

Our Mobile Clinic Service has resumed on a a phased basis, with 6 mobile clinics currently in operation. This service is on an appointment only basis, and you can call 01-471 3620 Monday – Friday between 10am and Midday to reserve a spot.More information can be found here.

Our head clinic in Inchicore has remained open throughout the pandemic, and can be contacted on 01-416 3030 or info@bluecross.ie

We are currently experiencing a high volume of calls, and our vets, nurses, and receptionists are stretched to the very limit. We ask for your patience and understanding, and we sincerely apologise for any inconvenience caused – unfortunately circumstances are beyond our control.

We will continue to monitor the current situation, and if anything should change over the coming hours, days, or weeks, we will update accordingly through our social media channels and our website.

We would like to re-iterate that there is no evidence that Pets catch or spread coronavirus.

At each of our locations we will provide hand sanitiser for hygiene purposes, and we ask clients who are attending our mobile clinics, or our Inchicore clinic, to follow these steps so that we can treat all patients in a timely and professional manner;

At our Inchicore Clinic

  • When you arrive for your appointment, we would ask you to ring the buzzer and wait outside
  • Only 1 client to attend consults in Inchicore with each patient
  • We request that only the pet owner or the person looking after the pet patient attend our Inchicore clinic. Please do not bring extra family members or friends where possible
  • Please observe social distancing – keep a space of 2 metres (6.5 feet) between you and other people
  • Please phone in your pets prescriptions in advance to save time standing in the clinic – ph: 01-416 3030 or info@bluecross.ie
  • Please pay by contactless payments or over the phone for all prescriptions if possible
  • If you don’t feel well please reschedule your appointment for the safety of our staff and other clients
  • Where possible we are allowing extra time each side of consults in an attempt to reduce the number of clients waiting in the waiting room
  • Hand sanitiser is available in the waiting room please use this on arrival and when leaving the clinic

We also ask all clients to heed directives from the HSE to combat transmission of the virus and to;

Do

  • Wash your hands properly and often.
  • Cover your mouth and nose with a tissue or your sleeve when you cough and sneeze.
  • Put used tissues into bins provided.
  • Clean and disinfect frequently touched objects and surfaces.
  • Avoid close contact with people who are not well.
  • Avoid crowded places, especially indoors.
  • Follow the travel advice from the Department of Foreign Affairs
  • Stay at home if you are sick to help stop the spread of whatever infection you may have

Don’t

  • Do not touch your eyes, nose or mouth if your hands are not clean.
  • Do not share objects that touch your mouth – for example, bottles, cups

A link to the HSE advice on Covid-19 can be found here

A list of our mobile clinic locations and operating times can be found here

Information on our Inchicore clinic can be found here

For any veterinary queries, you can contact our team in Inchicore on info@bluecross.ie or 01 416 30 30

For any non veterinary queries please contact Paul on paul.halpin@bluecross.ie .

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